HappyQ was invented by Jordan Vannitsen from the Department of Aeronautics and Astronautics and Quentin Correa from the Institute of International Management.

Vannitsen explained, HappyQ is an innovative satellite-based queuing solution for users to avoid waiting, professionals to get their business statistics and third party businesses to do targeted advertisement.

Correa said, “The system can be applied anywhere that requires you take a number and queue up to avail of a service such as health clinics.”

HappyQ solution gives users an estimate on how long they could be waiting for, where users can go in that time period and then reminds them to head back in time, he added.

Vannitsen noted, after getting a queue ticket, you can input the number into the application, which will detect based on your location which business you are at and calculate how long you have to wait based on statistics provided by the system.

The application will suggest places where you can go based on what you want to do during your waiting time or a walking path if you prefer to exercise, he explained.

“Every time a new person is called up, the estimated waiting time will be refreshed so you will be sure to be back on time,” said Correa.

Vannitsen said this solution will also benefit local businesses.

“With HappyQ, nearby businesses can do targeted advertisements on people who are waiting and have nothing else to do,” he said.

“It is very easy to just put a simple generic tablet to implement the system, otherwise if the premises already have a queue ticketing system, the application can interface with the existing system thanks to the HappyQ interfacing module,” he added.

Medical private clinics in Taiwan will be the first market but other places will soon be able to benefit as well from HappyQ such as banks, restaurants and administrative offices.

HappyQ will be ready to be implemented at a mass market scale in Taiwan in early 2016 and would afterwards expand overseas.