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The Digital Butler Assists Guests of the Shangri-La’s Far Eastern Plaza Hotel

By Vincent Wang
Published: May 15,2015

Todd Gordon, Founder and CEO of Docceo says the DigiJames is designed and developed in providing a very good experience for every hotel room guest

TAIPEI, Taiwan — No more time wasting in searching for power switches, and simply to draw the curtains open and close by a Tablet or smartphone at hand. Docceo, a new Taiwanese startup developed a digital butler App entitled with “DigiJames”, which is functioned under the Azure IoT Suite of Microsoft. And it’s been put into practice in the selected rooms in the Shangri-La’s Far Eastern Plaza Hotel Taipei on May 15.

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“It works fantastic and seamless.” Todd Gordon, Founder and CEO of Docceo, stated that the DigiJames is designed and developed in providing a very good experience for every hotel room guest, as well as to improve efficiency for the operation, and turned ordinary builings into smart building that saves power and less paper works.

“IoT, Big Data, and machine learning are three advantages the DigiJames possessed.” commented by Todd Gordon. What’s more, when guests check-out, all their choices, life style, and even hobbies during the stay will be stored in the cloud so that when guests check-in again, they will enjoy a quite personalized services again.

Steven Shaw, General Manager of Microsoft Taiwan Co., pointed out that the company aims at delivering the trusted cloud, and the Azure IoT Suite empowers every person on the planet to achieve more. In other words, Azure IoT Suite is a cloud platform that facilitates different companies on different purposes. “Mobile first, cloud first are unmistakable trends.”

According to Microsoft, the Azure IoT Suite is an integrated offering that takes advantage of all the relevant Azure capabilities to connect devices and other assets, capture the diverse and voluminous data they generate, integrate and orchestrate the flow of that data, and manage, analyze and present it as usable information to the people who need it to make better decisions as well as intelligently automate operations.

Steven Shaw explained that the offering, while customizable to fit the unique needs of organizations, will also provide finished applications to speed deployment of common scenarios we see across many industries, such as remote monitoring, asset management and predictive maintenance, while providing the ability to grow and scale solutions to millions of “things.”

Additionally, the Azure IoT Suite will provide a simple and predictable pricing model despite the rich set of capabilities and broad scenarios it delivers, so our customers can plan and budget appropriately. This approach is aimed at simplifying the complexities that often exist with implementing and costing IoT solutions.

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